Knowledgebase article 82

Templates for importing assets into eHD's asset tracker system


Attached Are templates for CSV's to import assets into eHD's asset tracker.

See attached. The fields we require to successfully import an asset are as follows:

 

Asset Number

Asset Name

Asset Type

Asset Status*

 

* Note while asset status is not required to perform the import, any time you need to make a modification to the asset hereafter will require you to set the Asset status before you can save any modifications to the asset.

 *** IMPORTANT *** Please ensure that you have spelled Groups, Categories, Category Options, Statuses, Priorities, and eHD Locations in your CSV as you have them in eHD, otherwise the asset import utility will create new Groups, Categories, etc, with the mis-spelled name. However, 9.0.5 and newer versions will not create Categories or Category options that don't already exist in your database.

 Also see the "Asset Import" section of the help files in everything HelpDesk

 

 

Group eHD Standard Support Last modified Nov 13, 2019 Type Public Viewed 4568