Knowledgebase article 212

Tomcat Log Files


Stop the tomcat service, delete the log files, restart the service, recreate the issue, then send me the log files. These files can be found (by default):

Windows:
c:\program files\grouplink\everything helpdesk\tomcat\logs

Linux:
/opt/GroupLink/everything_HelpDesk/tomcat/logs

Please zip or tar all of the files in this directory together.

Group eHD Standard Support Last modified Dec 20, 2022 Type Public Viewed 175