Login as the Admin User
Click Global Permissions on the left side
You will see the following permissions listed:
|
Permission |
Default Role |
|
System Configuration |
Administrator |
|
User Management |
Administrator |
|
View and Edit User Comments |
Technician |
|
Asset Tracker |
Technician |
|
Custom Field Management |
Manager |
|
Survey Management |
Administrator |
|
Manage Dashboards |
Manager |
|
Public Ticket Filter Management |
Manager |
To change the role, click the pencil
The option to add a specific User will appear on the left
and adding a Role on the right
Click Create New
Begin typing the Users name or the Role to be added
Click Save Changes