Knowledgebase article 195

Installer fails - configuring MySQL


For Windows:

If the installer fails while configuring MySQL, please follow the steps below.

1 - Download and install both Microsoft Visual C++ 2010 SP 1 Redistributable Package MFC Security Update and Visual Studio 2015, 2017, and 2019 (one install)

Visual C++ 2010 - https://www.microsoft.com/en-us/download/details.aspx?id=26999

Visual C++ 2015, 2017, 2019 -  https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

2 - Run installer.  If successful, no need to continue to next step.

3 - If installer fails, download and install Visual Studio 2019 Community.  When installing Visual Studio 2019 Community, you do not need to install any Workloads or Individual components.


For Linux:

sudo apt-get install libaio1 libaio-dev



Group eHD Standard Support Last modified Mar 14, 2024 Type Public Viewed 1887